Customer Testimonials

In their own words...

What People are Saying

Below is a sample of the feedback we have received at Chappell Sports Cars.

We are very proud of the way we operate. We believe that honesty, openness and trust are very important and aim to build an ongoing relationship that starts from the first phone call or eMail and goes well past the purchase of your new car. Hopefully our feedback below demonstrates this.


Hi Kier, I just wanted to write and express how pleased I am with my new Porsche.

From the moment my wife and I stepped inside your showroom, we felt relaxed and your obvious passion and knowledge of the marquee was impressive. In particular, I appreciated the non-pressurised approach to doing business. You may recall, I had been seeking a particular specification for over a year and after the test drive devoid of any distractions, it helped me to think things through with a clear mind.

The handling of the purchase was conducted professionally and with consummate ease and the car was immaculately prepared, presumably by Dan, as on collection, it was stunning both inside and out.

I would thoroughly recommend your business to any prospective buyer of a Porsche and if my experience is anything to go by, then future customers will be impressed too.


I am extremely impressed with the service I received from Kier Chappell. He has a unique approach to the customer, always giving sound advice and superb knowledge on all things Porsche! I am delighted with my Porsche Boxter; I cannot recommend Chappell Sports Cars highly enough.


Dear Kier, I can’t thank you enough, I have fallen in love all over again! This time with the 911 4S you sold me in March. I had looked at a number of cars and was a little nervous about owning my first Porsche, and spending all that money! However, your incredible knowledge and passion for all things Porsche gave me great confidence. It was refreshing to receive a service from someone who genuinely wanted me to buy the right car for me and not just any car you had for sale. You were never pushy and always helpful and patient.

As a senior partner in a sales organisation employing 900 staff I know when I am dealing with someone who puts their customers first. I would not hesitate in recommending you and I will certainly be back when I decide I want to fall in love all over again. Best Wishes Roger.

  Mr H

I just wanted to say 'thanks' Kier for metaphorically holding my hand whilst buying the GT3. With me thousands of miles away in Sydney it took a leap of faith, and your willingness to invest time and be patient made the deal possible and also enjoyable. The Skype "walk around" of the vehicle was very reassuring and your knowledge exceptional. You take 'customer service' to a whole new level and I would recommend your business to any potential Porsche buyer.

Many thanks; I'll be keeping the 996 GT3 for a long time to come.


Here I am back in 'darkest Cornwall' with the 911, purchased from you, tucked up in the garage.. I arrived in this position by noticing one of your cars on the Autotrader website and immediately thought 'that looks in good condition'. This was straight away followed by a scrutiny of your own website and I have to say it is laid out extremely professionally, easy to use and puts all cars into a 'wow' factor.

Within 2 days I was in your showroom and couldn't believe so many 911's could be in such pristine condition. I was immediately put at ease by your very knowledgeable, professional and easy going manner, even though you probably thought my sense of humour was 'different'. It didn't take long for me to zoom in on 'my' 911, sort out some details and deposit paid!

I would like to thank you for your time in ensuring my purchase was all I had 'dreamed' of, taking care of me and ensuring I knew the phone was always ready if I wished to discuss any aspects of my car or anything else Porsche for that matter. I would have no hesitation in recommending Chappell Sports Cars to anybody if they are in the market for a 911 or any other car you may have. Thank you once again for everything.


Often turning the boyhood dream of owning a Porsche 911 in to reality is a daunting task. The more you research forums, the more potential problems and worries you rack up to worry about. How much does it cost to run, How do I know if the car is mechanically sound, How do I know the history is correct etc. I am currently the proud owner of my 7th Porsche 911. The last 4 I have purchased from Kier Chappell of Chappell Sports Cars.

I cannot recommend Kier and his team highly enough. There is a true passion for Porsche that is evident in their selection of stock and the meticulous presentation of every car sold through Kier and his team, both mechanically and visually. Even the smallest fault is rectified as part of the pre sale inspection process and this, combined with an impressive depth of knowledge of Porsche cars gives the buyer real confidence, backed by meaningful after sale warranties.

With no hard sell, friendly and helpful advice and a genuine interest to make sure you are selecting the right Porsche makes your purchase an enjoyable and exciting event from start to finish. This is exactly as it should be with owning a 911 of any age. I would have no hesitation in recommending Chappell Sports Cars as one of the most professional independent Porsche dealerships in the UK today

  Dr T

I have just purchased my second Porsche Carrera 4s from Chappell Sports Cars. A first class and friendly service. 100% satisfaction ratings on both transactions


Kier, I just wanted to write and thank you for the purchase experience on my 997 Gen2. As others have also said, owning a 911 was something which I’ve wanted to do for a long time. After doing a lot of reading on various forums I decided to go the route of an independent specialist and you were well regarded. I have to say your reputation is well deserved as there was no pressure to buy and your knowledge on the marque was excellent and you gave me a lot of information on the differences between the Gen1 and Gen2.

Also, after meeting Steve and hearing about his experience purchasing 911’s and viewing the car and understanding its history, I had no further reservations on my choice. Also the preparation on the car was top notch and gave me confidence I had made the right decision.

Having owned the car for around a month now, I have to say I’m glad I finally decided to purchase my dream car, every time I drive it, I have a childish grin on my face. Just wanted to thank you both for the friendly service, which is a rare commodity these days. I have no doubts if I ever need to come back to you for an issue, then I will be equally well looked after.


I just wanted to drop you a note to say thank you for the level of service I received during the purchase of my Porsche 911C2S from you. I have spent 24 years "just looking" and to finally have my dream car in the drive is just an amazing feeling! As you know I spent many hours and drove many miles looking at cars all over Sussex and Surrey - and without exception never got the feeling that any of the cars was right for me (or that I wasn't getting the full story of the car!). I also came to learn that buying a used 911 is not for the faint hearted - it is definitely a minefield for the uninitiated!

Your obvious enthusiasm and knowledge of the marque is by far the most extensive (and reassuring) I have come across - it easily surpasses main dealers and other specialists I had spoken too - and the time spent showing me the difference between a good car and not so good car made me appreciate that if a 911 is cheap there is always a reason!

Finally, please feel free to post my feedback on your website - I was very sceptical about buying a used Porsche from a dealer, however have come away thinking that was by far the smartest and safest thing to do - I would have no hesitation in recommending you to anyone considering buying a Porsche - and if they read this - would urge them to speak to you first so they have a benchmark for other dealers to aspire too!


For a first time Porsche buyer, I found Kier and Steve extremely knowledgeable, friendly and able to offer sound advice, an absolute pleasure to deal with. From negotiating the part exchange to number transfer and delivery of the car in pristine condition, I could not fault the service that I received. I would have no hesitation in recommending them to my friends and would definitely use them for my future Porsche purchases.


I brought my Porsche 911 (997 C4S) from Kier at Chappell Sports cars almost a month ago now. I’ll cut right to it in case you’re in a hurry and don’t have time to read the rest – you’re here reading, looking for some confidence in buying your car (I did the same).

Should you buy your car from Chappell Sports cars? - YES
Will the service be as good as Kier says? – YES
Can I trust this car ‘dealer’ – YES
Is this review for real? - YES ;)

I was looking around for a month before I found my car at Chappell Sports Cars. This included a couple of test drives at Porsche. I went and saw the car at Chappell and pretty much knew it was the one – fantastic condition – and it had been sold and brought back a few times by Kier so they knew the history very well.

Kier is very knowledgeable with a strong background and history with Porsche – he knows his stuff. I immediately liked Kier, but I’m also a sceptic who thinks that’s part of his job – he’s doing a sale – the service can’t be that good? (it can) the warranty surely doesn’t cover all that? (it does).. Is he really such a nice guy (he is).

In my first month of ownership the Porsche has been fantastic – I’ve loved it. It’s my first, and certainly won’t be the last. I would happily buy again from Kier and Chappell Sports Cars, and would check them first before the trader.

I had a minor issue with the car, which I had repaired at my local Porsche as I didn’t feel it was Chappell’s issue, and as Chichester was a drive for me it was just easier. Anyway, I spoke to Kier about something else and as soon as he found out about this – he paid for the bill. That was Friday afternoon, by Monday morning the money was in my account.

*Exceptional service*

I also spoke with Steve, very helpful – he’s been with Porsche’s for the past 20 odd years (heaps of knowledge & experience) and lastly Dan, who looked after some prep work and a little Audio upgrade for me. Very nice guy, and again, exceptional customer service.

In short – if you’ve seen a car you like here, I wholeheartedly recommend buying from the guys at Chappell Sports Cars.

Lastly, enjoy your Porsche, best move I ever made!!


I just wanted to say thank you for great car buying experience, no fuss or pressure but plenty of sound professional advise. I am always on the look out for something a bit special and Chappell Sports Cars certainly delivered in that area selling me a fantastic Carrera 4S in GT Silver which I bought on looks alone along with your enthusiasm for the Porsche brand.

You filled me with confidence when I asked any questions about the car and made the whole experience a pleasure with outstanding customer service which is why I would highly recommend a visit to Chappell Sports Cars if anyone is looking for a Porsche as you will receive a friendly faultless service as I have.

Once again thanks and look forward to buying future cars from you.


Just a quick follow up email to pass on my Sincere Thanks for the exceptional level of customer service you have delivered throughout the whole buying process of my Porsche Cayman 3.4 S.

I am genuinely overwhelmed by the way I have been treated from the moment I enquired about the car to the final purchase and further customer support. As such was the professionalism and trust I was confident to place a deposit on the phone whilst working overseas. Skype is an amazing tool and allowed me to see in detail the car from a remote area . I was not disappointed and the whole buying experience of the Porsche was First Class and put to shame some of the other Dealers I have dealt with. I was very impressed with the handover and familiarisation of the Cayman and advice on running the car which was greatly appreciated.

Kier is extremely knowledgeable and passionate about his cars and the highest level of customer satisfaction alike and as such I have no hesitation in recommending anyone to purchase a High Performance Car from Chappell Sports Cars.

Finally, buying a Porsche is dream come true, but in addition the buying experience should be special as well. Kier ensured that this was true and memorable - Thanks again Kier and I look forward to doing business again with you in the future.


Having recently purchased a Porsche 996 Turbo from Chappells I cannot recommend them too highly to anyone looking for a trustworthy and knowledgeable specialist sports car dealership. The standard to which their cars are prepared is superb and, coupled with a friendly and personal service, makes them an obvious choice for anyone looking for a quality pre-owned sports car. When the time comes I will definitely go back to them to find me my next vehicle.


Very Professional and happy environment to buy a high end car from. The knowledge of the cars was outstanding and true correct advice was given to suit my needs. Most people just want to sell cars and don't care what they get you in as long as they get their money.. But not the case here very very impressed, a true down to earth person was Kier Chappell. Would buy again...


Kier has been a delight to deal with over the purchase of my Porsche 993. He is passionate and knowledgeable about the Porsche marque, and always very straightforward and open about the financial side of the purchase. Since the purchase he has remained interested, helpful and communicative over the ongoing ownership of the car. I would recommend Chappell Sports Cars to anyone.


I was initially planning to buy from a Porsche dealership but found the car I was looking for at Chappell Sports Cars. They were extremely welcoming, helpful, even happy to wait a while for my finances to be ready. The car was presented beautifully - they even arranged my cherished plate to be on the car at collection! The car has been brilliant and the practical assistance I have received since the purchase has been excellent. Overall a superb buying experience.


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